Alternative method to verify identity and eligibility

Tikanga kē mō te manatoko i te tuakiri me te māraurau

Last updated 8 September 2023
Last updated 8 September 2023

TEOs and schools may use an alternative method to verify a learner’s identity and eligibility for ACE enrolment in exceptional circumstances where the learner does not have access to one of the documents outlined in the funding condition.

We do not require TEOs or schools to request our approval of their approach if it meets the guidelines provided below. These guidelines and website text can be taken as our approval for TEOs to use this alternative method of identity verification.

This does not mean TEOs and schools apply an alternative method for all ACE learners. It should only apply to learners who cannot provide a form of identification outlined in the funding condition.

Our guidelines for using an alternative method to verify an ACE learner’s identity

TEOs and schools must provide the learner with a self-declaration form to sign, if no formal documentation outlined in the funding condition can be provided. An example of a self-declaration form TEOs and schools will need to give to the learner is provided below.

As well as providing a self-declaration form to the learner, TEOs and schools should also use other forms of documentation to assist with verifying a learner’s identify and eligibility where appropriate. This is to minimise the possibility of a learner falsely declaring their identity or eligibility. Examples of documentation they may use as part of their due diligence when using the self-declaration form are:

  • a Work and Income benefit letter;
  • a Community Services card;
  • a letter from their doctor; or
  • other documents that confirm the learner’s name and address.

TEOs must have a written policy and process in place for applying the alternative method of identity and eligibility verification. The written policy and process must be made available upon request from TEC to conduct audit checks, including any copies of the form of documentation used to verify the learner’s identity and eligibility.

Example of a self-declaration form TEOs and schools can use to verify an ACE learner’s identity and eligibility.

Declaration for verification of learner eligibility and identity (DOCX 29 KB)